FAQ

Frequently Asked Questions (FAQ)

1. Do you deliver across the UAE?
Yes, we deliver to all Emirates. Orders usually arrive within 2–4 working days.

2. Do you ship to other Gulf countries?
Yes! We ship to Saudi Arabia, Kuwait, Qatar, Oman, and Bahrain. Delivery takes around 4–7 working days depending on location.

3. How much is shipping?

  • UAE: Free shipping on orders over AED 150
  • GCC: Shipping cost is calculated at checkout based on destination and weight

4. What payment methods do you accept?
We accept credit/debit cards, Apple Pay, and Cash on Delivery (available in the UAE only).

5. Can I return my order?
Yes. You may return products within 7 days of delivery if they are unused, unopened, and in original packaging.
Check our Return Policy for full details.

6. How can I contact you?
You can reach us via:

7. Do your products have expiration dates?
Yes, all products are fresh and come with clear expiry dates as per UAE regulations.